If you are experiencing issues when running the Access Screening background check, this can be caused because you have created a screening tag called Grade/Band. The system does not accept the slash (/) character.
Please rename the screening tag and try again.
Can not run an Access Screening background check
This article explains what to check if, when you start a new background check, a modal opens up to select which workflow to run but it does not run the workflow.
Written by Terence Cassidy