Access REC Consolidated

Login to the portal

If no rows appear in timesheets, follow the steps below.

Details on timesheet portal not visible

You may be unable to connect to your timesheet / candidate portal with an error:

Portal refused to connect

The purpose of this article is to explain about the Access Evo Portal Account Manager App and how it allows you to manage Candidates and Client Contacts.

Setting up and using the Access Evo Portal Account Manager app

This article explains how you can purge the portal account for a profile using the Access Evo Portal Account Manager app.

Purge a Portal account

eMails not sent from portal with error message:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account ........). Exception Message:…

Portal issues using dbMail and Office 365

When trying to send the login details to the candidate I get the following error
GetCandidateList
Portal Admin API Error - Internal Server Error

and includes the message:
at System.Drawing.Image.FromStream

Portal Account Manager - Internal Server error

This article explains what to do if you require changes made to your timesheet / candidate / client portal such as changing the logo or address information.

Changes needed to my portal

Timesheet Portal - no rows appearing in timesheets
Once the candidate clicks on the correct timesheet, it should go through to the row/s of timesheet however it says they are…

Unable to see details on timesheet portal

This article explains what to do if Applicants and/or Authorisers aren't receiving eMails from the timesheet portal.

Emails are not being sent from the timesheet portal

I previously removed an applicant using the GDPR deletion tool and now I get duplicate email errors and multiple rows in the admin page within the timesheet portal.

Duplicate email warnings in portal for applicants that have previously been deleted by GDPR

This article explains what to do if you postcode lookup functionality has stopped working in your portal.

Enabling postcode lookup functionality in the portal

Can we change the title on our timesheet portal?

Can the Title tab for the timesheet portal be changed?

If you have not made any changes to the behaviour related to consultant contacts on the portal, you can change the Consultant Contact listed on the timesheet portal by following…

How to change Consultant Contact on timesheet portal

We removed an applicant from the timesheet portal but they are still getting emails asking them to fill in timesheets.

User removed from timesheet portal still getting emails

Terence Cassidy

Anything to do with the Client and Candidate portals.

Portals

🔧Status Dashboard

Recruitment Agencies

Access Recruitment CRM

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.