Access REC Consolidated

Users are not able to send SMS messages from Access Recruitment CRM - receive the following errors
'Error - Unable to send SMS. Please check your SMS Sender and API…

Unable To Send SMS

What to do if notification eMails for inbound SMS messages not being received by the consultants.

Emails are not being received for SMS replies

SMS messages coming in from someone on the system with multiple records or if the sender can’t be found within the system the messages is forwarded to all users. 
Is…

Redirect Inbound SMS To Selected Users

What to do if a user has had numerous Applicants not receiving texts they have sent from the system.

Applicants not receiving SMS Text messages

This article is only relevant to new Access Recruitment CRM installs and not if you have migrated from Access RDB.

How to Set up Access SMS

Some candidates try to call that number to contact us and the number rings  and then states 'we are sorry your call can not be completed at this time'.
is…

Can the Access SMS mobile number be diverted if someone calls it

This article explains how to restrict certain users from sending SMS, using the SMS Limits option.

Restrict who can send SMS messages

This article explains what to do if you receive an incoming SMS message stating the following:
This number matched multiple records. The records are listed below. Please remove this number…

Incoming SMS matches multiple records

Terence Cassidy

Sending and receiving text (SMS) messages.

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Recruitment Agencies

Access Recruitment CRM

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