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Client invoicing terms do not get exported through the Pay and Bill integration

Invoice terms for a client on Access Recruitment CRM do not pull across to Access Pay & Bill for the invoices so invoices are being sent to clients with the incorrect payment terms.

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Written by Terence Cassidy
Updated over a month ago

This information is not currently included in the data sent from Access Recruitment CRM to Pay and Bill via the integration.

  • Customers with access to their own Pay and Bill system should update client records there.

  • Customers making use of Access Pay and Bill Services (outsourcing) should inform the Pay and Bill Services team when a new or amended clients' invoicing terms differ from the default period, so that the team can amend the appropriate records for them prior to invoicing.

If you want to explore passing invoicing details to Pay and Bill, please speak with your Account Manager or Customer Success Manager.

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