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Bespoke add-in/report is not working properly

What to do if you are having problems with a bespoke/custom report/plugin/application that is not working as expected.

Written by Terence Cassidy

Please contact us via the Access Digital Assistant, referencing the title of this article.

Please also provide full details of:

  • what the customisation does.

  • when it was done (if known).

  • what appears not to be working.

  • along with real examples as appropriate.

  • Spec of the custom work (if available).

  • original ticket number for the bespoke work (if known).

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