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How To Create or Edit custom column fields

This article explains how to add or change custom fields on Applicant (Candidate), Client, Contact, Job, and Placement record and what to do if the new fields do not appear to be pulling through to the records.

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Written by Terence Cassidy
Updated over a month ago

⚠️ Important: A user with the restriction Custom Defined Column Create or Edit on their role will not be able to either Create or Edit Custom Defined Columns.

You can change existing Custom Fields in Applicants, Clients, Contacts, Jobs or Placements records:

⚠️Important: you can not edit the Name, Type, Size or Lookup List entries for a custom field once it has any data in it.

  1. Click Applicants, Clients, Contacts, Jobs or Placements

  2. Select any record

  3. Click ⠇More (from the top of the record)

  4. Click Configure Custom Fields

  5. Select the field(s) you wish to edit

  6. Click Edit

  7. Make your changes

  8. Click Save


To add new Custom Fields in Applicants, Clients, Contacts, Jobs or Placements records:

  1. Click Applicants, Clients, Contacts, Jobs or Placements

  2. Select any record

  3. Click ⠇More (from the top of the record)

  4. Click Configure Custom Fields

  5. Click New

  6. Fill in the information:

    • Name

    • Display Name

    • Type (from dropdown)

    • Tab (from dropdown)

    • Size

    • Lookup List (if applicable)

    • Read Only

    • Position

    • Column

    • Height

    • InfoTip Text

  7. Click Save

📌 Note: The Display Name is used as the label for the Custom Field.

In order for a custom field to appear on the record , the page needs to refresh. This is something that Access Recruitment CRM will do by itself once a custom field is created or updated. If it does not, refresh your page and try again.

If refreshing your page does not resolve this issue, please contact us via the Access Digital Assistant, referencing the title of this article.

Please also provide details of the custom field(s) in question.

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