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Portal issues using dbMail and Office 365

eMails not sent from portal with error message: The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account ........). Exception Message: Cannot send mails to mail server. (Failure sending mail.).)

Terence Cassidy avatar
Written by Terence Cassidy
Updated over 3 weeks ago

Microsoft have tightened up on their eMail sending rules and limits and you have fallen foul of these new rules.

The best solution would be to speak to your IT Provider to either set up a relay server through which to send the eMails or to look at using a different SMTP eMail sending service that has more relaxed rules.

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