Enable Access Recruitment CRM to use Office 365
To enable Email Sending in Access Recruitment CRM using Office 365, follow the below steps: (Note- you need to have Exchange Sync and Modern Authentication enabled)
⚠️ Important: This configuration is per Access Recruitment CRM user that needs to Send Emails via Office 365.
Log in as the user to be configured.
Click My Actions,
Click Profile.
Click Mail.
By Server Mode, select Office 365.
The SMTP section is now disabled.
Emails for this Access Recruitment CRM user are now sent using the email address registered on their account, this matches their email address in Office 365.
📌 Note: If you get the error message: Note that Office 365 integration is currently disabled, this indicates that you haven't completed the steps to configure the Office 365 client.
Manage Access Recruitment CRM user email addresses
You can now only manage the email addresses used for email users centrally in Access Recruitment CRM.
To manage and edit email addresses, follow the steps below:
Login to RCRM as an Administrator or user with access to manage User Accounts.
Click Options,
Click Accounts.
Click Users and find the user.
Click the Details tab.
Check the Email Address field is correct for the user and edit if necessary.