Enable Access Recruitment CRM to use Office 365
To enable Email Sending in Access Recruitment CRM using Office 365, follow the below steps:
📌 Note- you need to have Exchange Sync and Modern Authentication enabled
📌 Note: This configuration is per Access Recruitment CRM user that needs to Send Emails via Office 365.
Log in as the user to be configured
Click My Actions, and then click Profile
Click Mail
By Server Mode, select Office 365
The SMTP section is now disabled
Emails for this Access Recruitment CRM user are now sent using the email address registered on their account, this matches their email address in Office 365.
If you get the error message: Note that Office 365 integration is currently disabled, this indicates that you haven't completed the steps to configure the Office 365 client.
Manage user email addresses
You can now manage the email addresses used for email users centrally in Access Recruitment CRM.
To manage and edit email addresses, follow the steps below:
Login to Access Recruitment CRM as an Administrator or user with access to manage User Accounts
Click Options and then click Accounts
Click Users and find the user
Click the Details tab
Check the Email Address field is correct for the user and edit if necessary