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Unable to add an authoriser in Timesheet Authorisers App

Error when trying to add a contact to a placement as an authoriser Timesheet Authoriser App - SaveTimesheetAuthoriser API Failed - Contact can only be Primary or Secondary

Terence Cassidy avatar
Written by Terence Cassidy
Updated over 3 weeks ago

If a contact has already been added to a placement as a timesheet authoriser when a user tries to add them for a second time as a different level of authoriser in the Timesheet Authorisers App, the following error may be triggered:โ€‹
โ€‹Errors
Timesheet Authoriser App - SaveTimesheetAuthoriser API Failed - Contact can only be Primary or Secondary

Please remove the existing instance of the contact as an authoriser against the placement, then they can be re-added.

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