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Unable to see details on timesheet portal

Timesheet Portal - no rows appearing in timesheets Once the candidate clicks on the correct timesheet, it should go through to the row/s of timesheet however it says they are empty.

Terence Cassidy avatar
Written by Terence Cassidy
Updated over 3 weeks ago

Please check that there is not a filter set on one of the columns - the funnel icon would be yellow if there is one set.

If there is a filter set, clear the filter and the rows should appear.


Clear the filter for Text fields

  1. Select the field where the filter is set.

  2. Click on the hamburger menu.

  3. Click the Clear option.


Clear the filter for Calendar fields

  1. Select the field where the filter is set.

  2. Click on the hamburger menu.

  3. Select Between.

  4. Click the icon on the right hand side of the first field.

  5. Enter a dummy date (e.g. 01/01/2024).

  6. Click on the next field.

  7. Click the icon on the right hand side of the next field.

  8. Enter a dummy date (e.g. 31/07/2024).

  9. Click Apply Filter.

    Date filters 1

  10. Repeat the steps for both dates but this time choose the Clear option.

  11. Click Apply Filter.

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