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Details on timesheet portal not visible

If no rows appear in timesheets, follow the steps below:

T
Written by Terence Cassidy
Updated over 2 months ago

Please check that there is not a filter set on one of the columns - the funnel icon would be yellow if there is one set.
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If there is a filter set, clear the filter and the rows should appear.
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To clear the filter for Text fields:

  1. Select the field where the filter is set

  2. Click on the hamburger menu

  3. Click the Clear option


To clear the filter for Calendar fields,

  1. Select the field where the filter is set

  2. Click on the hamburger menu

  3. Select Between

  4. Click the icon on the right hand side of the first field

  5. Enter a dummy date (e.g. 01/01/2024)

  6. Click on the next field

  7. Click the icon on the right hand side of the next field

  8. Enter a dummy date (e.g. 31/07/2024)

  9. Click Apply Filter

  10. Repeat the steps for both dates, but this time choose the Clear option

  11. Click Apply Filter

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