⚠️ Warning: Extreme care and consideration must be exercised when changing anything within the Admin account! Critical processes may rely upon the Admin account having working mail account details and the Admin account being logged into specific sectors, for example. Inappropriate changes leading to reported system issues may be subject to chargeable re-configuration work!
To set this up:
Log in to Access Recruitment CRM as a systems administrator
Click Options and then click Accounts
Click Users
Find the Admin account and click Edit
If the Identity Email field is blank
Add your email address and click Save
If the Identity Email field is not blank
Please contact us via the Access Digital Assistant, referencing the title of this article
Once the eMail has been changed:
Log out of Access Recruitment CRM and Refresh the page
When asked to log in, the user should select to login with the Admin account. If this is not an option clear the cache or press Ctrl+Shift+N on the keyboard.
Once in the Admin account, click My Actions
Click Profile
Click Mail
Fill in the SMTP settings.
Click Save.