⚠️ Warning: Extreme care and consideration must be exercised when changing anything within the Admin account! Critical processes may rely upon the Admin account having working mail account details and the Admin account being logged into specific sectors, for example. Inappropriate changes leading to reported system issues may be subject to chargeable re-configuration work!
Access Recruitment CRM checks the Identity Email on the user record to log you in, if this isn't available it uses the Email Address field on the User Record.
If the email address is on more than one record, when you log in to Access Recruitment CRM you will have an option of accounts to sign into.
To change the Email Address for the admin User
Log in to Access Recruitment CRM as a systems administrator
Click Options and then click Accounts
Click Users
Find the Admin account and click Edit
If the Identity Email field is blank
Add your email address and click Save
If the Identity Email field is not blank
Please contact us via the Access Digital Assistant, referencing the title of this article.
Those functions that require the the admin account should now start working.