Technical Support
To raise any software issues, please contact us via the Access Digital Assistant, providing details of what the issues are.
Examples of issues may include:
Login issues
Error messages
An area of the system not working as intended
'How To' questions
⚠️ Important: Support is available Monday to Friday between 8 am and 6 pm UK time.
If you are unable to use Access Digital Assistant, then you can still contact us via the Access Recruitment CRM Help Centre:
When you are on the home page of the Help Centre, click the messenger icon in the bottom right:
Access Digital Assistant will open on the right:
Click where it says Ask a question.
Click the I can't log in button.
You will then be asked for your eMail address:
Type your eMail address and click the
icon.
And your conversation will end.
A Support question
If you clicked the I have a support question button, you will see:
And your conversation will be ended.