Events are displayed on separate lines – where a dated cell previously contained multiple events on a single line, each event is now listed vertically, making each entry clearly distinct.

Start and End Times are shown for availability and unavailability events – for any event coded as Available or Unavailable, the time range is displayed to the right of the diary code:

All Day events are clearly labelled – if an Available or Unavailable event spans the full day, it will display 'All Day' instead of a time range:

Night shifts appear on both relevant days – where a shift crosses midnight, the same event entry will appear on both the start date and the end date:

Repeating events show one entry per day – for recurring events, only one instance is shown per date column.

Faster filtering – clearer time information means Consultants can filter and sort the export more effectively without needing to manually interpret compressed event data.

Improved readability – vertically listed events with time ranges are far easier to scan in a spreadsheet than a single concatenated string.

Accurate overnight shift visibility – night shifts are correctly represented across both days, reducing the risk of scheduling errors.

No change to workflow – the export button and process remain the same; the improvement is purely in the content and formatting of the output file.

It is enabled by default — existing behaviour is preserved with no change needed from the user.

When enabled, the grid automatically displays applicants with non-busy or Available diary events within the selected period, capped at 500 results. Any active filters and search bar criteria are applied on top additively.

When disabled, the grid starts empty — results only appear once at least one search or filter criteria has been entered.

Hovering over the toggle displays a tooltip explaining both states.

The toggle state is saved as a sticky setting, so the user's preference is remembered on their next visit.

Consultants who prefer the existing auto-load behaviour are unaffected — the toggle defaults to ‘on’.

Those who want to start from scratch with a targeted manual search can now do so where this was not easily possible.

The sticky setting removes the need to reconfigure the toggle each session.

County — displays the applicant's county, drawn from their most recently created current address record.

Attributes — displays all attributes associated with the applicant's record, presented as a comma-delimited list. The column can be resized to view the full contents; no tooltip is shown.

Applicant Custom Columns — any custom columns configured for applicants are now listed as individual selectable options in the Available column. When selected, each displays the corresponding custom column data for each applicant.

Consultants can surface richer applicant data directly within the Availability Manager grid without navigating away.

County and Attributes support faster visual filtering of the active applicant pool.

Custom column support means the Availability Manager now reflects agency-specific applicant data that was previously only visible elsewhere in the CRM.