Please contact us via the Access Digital Assistant, referencing the title of this article, and provide the placement ID so that we can exclude it from any future exports.
To avoid this happening going forwards, you should make sure you do the following:
Mark an applicant as a leaver in Access Recruitment CRM before changing the payment type ("Status") of their payment company to something that is different to the payment type of their last placement.
We would like to bring to your attention that we may be able to offer an Access Recruitment CRM / Pay & Bill integration refresher course which would probably be a quarter of a day - this could potentially help you to get back up to speed with 'best practices' in that area. If you think you might be interested in that, please feel free to let us know and we can pass a request to our professional services team for you.