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Some workers are not exporting to Pay and Bill when they should be

What to do if Workers are not exporting to Pay and Bill.

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Written by Terence Cassidy
Updated over 2 months ago

If you have workers who are not exporting to Pay and Bill, please check the following:

  • The criteria you chose in the Pay and Bill Integration Details tab are appropriate

  • The Validation tab for possible reasons for the workers not being exported, in the Pay and Bill Temp or Perm Validation Report, and correct any details as appropriate in the relevant records

  • That the end date of the placement is after the From Date on the export

Should the issue remain or no reason for the workers is to be found, please contact us via the Access Digital Assistant, referencing the title of this article, along with as much supporting information as possible including:

  • Example workers who aren't being exported

  • All criteria you used when exporting

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