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Unable to invite new user due to email domain whitelisting in Access Evo

This article explains what to do if you get an error when trying to invite new users. You must enter an email address allowed by the Email Domain Whitelist.

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Written by Terence Cassidy
Updated over a month ago

If email domain whitelisting is enabled in your Access Evo administrative options, Access Evo prevents your administrator from inviting a new Access Recruitment CRM user if their email domain is not in the whitelist.
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Your Access Evo administrator can check this option and any domains listed, plus add any additional domains, as follows:

  1. Click on your name at the top right of the Access Evo web page after logging in.

  2. Click Organisation, then click General.

  3. Click Email Domain Whitelist.

  4. Modify the enabled option and/or the list of allowed domains as required.

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