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Send an Interview Confirmation

Use this article to learn how to send interview confirmation emails to applicants and client contacts.

T
Written by Terence Cassidy
Updated over a week ago

Send an Interview Confirmation

πŸ“Œ Note: You must add an interview to the applicant before you can send an interview confirmation.

⚠️ Important: If an interview has not been added in Applicant Actions, you cannot continue.


To send an interview confirmation to the applicant and contact, please follow the below steps:

  1. Click My Actions and then click Applicant Actions

  2. Use the quick search to find the correct applicant

  3. Select the Applicant and click Action and then click Interview Confirmation

  4. The Interview Confirmation Wizard opens:

  5. Step 1 - Validate:

    Step 1 - Validate

  6. Select the Client and click Next

  7. Step 2 - Set Options:

    Step 2 - Set Options

  8. Select the documents you wish to send to the applicant

  9. Select the documents you wish to send to the Client

  10. Click Next

  11. Step 3 - Merge Emails:

    Step 3 - Merge Emails

  12. Click Merge Fields button to perform the merge for Applicant and Client

  13. You can Re-Merge either or both if needed

    Step 3 - Re-Merge option

  14. Step 4 - Email Applicant:

    Step 4 - Email Applicant

  15. You can select the template to use

  16. Review or update the subject or message

  17. Click Next

  18. Step 5 - Email Client:

    Step 5 - Email Client

  19. You can select the template to use

  20. Review or update the subject and message

  21. When ready, click Send to issue both confirmations

  22. You will receive a message toast confirming the message has been added to the mail queue

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