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Options menu option is not visible to some users

What to do if the Options button from the left column is missing.

T
Written by Terence Cassidy
Updated over 2 months ago

This would be due to the View Options Menu restriction. If you wish to be able to have no restrictions the system admin will need to add you to a role with no restrictions or remove any restrictions that are not needed.
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To add or remove roles:

  1. Click Options and then click Accounts

  2. Click Users, Find the user that needs to be in a role with no restrictions.

  3. Click the Groups & Roles tab

  4. Under the User roles tab click the 3 dots on the role that needs to be removed and click Delete

To add or remove restrictions from roles:

  1. Click Options and then click Accounts

  2. Click Roles

  3. Find the role the user is assigned to.

    1. To find which role the user is assigned to click Accounts

    2. Click Users

    3. Click Groups & Roles

  4. Find the restriction that needs to be removed, click the 3 dots

  5. Click Delete

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